
In 1966, Jonathan Freedman and Scott Fraser demonstrated that agreeing to a small request substantially increases compliance with a much larger request later — the foot-in-the-door phenomenon.
Researchers contacted homeowners and asked them to put a small, tasteful sign in their window supporting safe driving. Two weeks later, they asked a different question: would the homeowners allow a large, ugly billboard to be installed on their front lawn reading "DRIVE CAREFULLY"?
Once people take a small action, they revise their self-concept — "I am someone who supports safe driving." The larger request then aligns with that identity, making refusal inconsistent with who they believe themselves to be.
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